FAQ

Information about Water Taxi

WHY CHOOSE VENEZIA TAXI?

Venezia Taxi provides its customers with a water taxi service 24/7. To move around Venice, the water taxi is a valid alternative to public transport, considering the high price of vaporetto tickets and the long waiting times for public transport.
In the case of the water taxi service to and from Venice Marco Polo airport, if you purchase the round-trip service directly with a single transaction you can take advantage of a reduced rate of 5%.

HOW DO I PURCHASE A SERVICE?

Buying online the ticket for your transfer with our water taxis in Venice is easy, fast and safe.
In four simple steps you can complete the purchase transaction:
– choose where to start
– choose the destination
– know the fare of your Venice water taxi (which may vary depending on the number of passengers and luggage)
– buy the ticket
At the end of the purchase you will receive via email a voucher to print and give to the cab driver on the day of the transfer.

I HAVE NOT RECEIVED ANY VOUCHERS. WHAT DO I DO?

At the end of the purchase process you will immediately see your printable voucher. If, however, you do not see the voucher or receive the email, you can contact us at the following phone numbers:
Monday to Friday 9:00am to 6:00pm +39 041 723009 or +39 041 723112
or send an email to prenotazioni@veneziataxi.it

HOW MANY PEOPLE CAN RIDE IN A WATER TAXI AT ONE TIME?

The maximum capacity of our cab boats is 10 people with luggage.
For passengers over 10 people it will be necessary to book one or more additional water taxis.
Up to 4 people the price remains unchanged, from 5 upwards a supplement of 10 € per person is applied.
All of our water taxis meet the ECC standards required for public transportation and all are regularly inspected.

HOW MANY PIECES OF LUGGAGE CAN I TAKE ON A WATER TAXI?

You can take up to 12 pieces of luggage.
Up to 4 items of luggage the price remains unchanged, from 5 upwards an extra charge of 5 € per item of luggage is applied.

IS THERE ANY OVERNIGHT SUPPLEMENT?

Yes, for services startingfrom 10:00 pm to 7:00 am anextra charge of 10 € will be applied.

CAN I CHOOSE THE ROUTE?

Our water taxis always take the shortest route to your destination, but there is also the possibility of extending the journey by passing through the most fascinating and famous waterway in the world: the Grand Canal.

DOES THE WATER TAXI REACH ANY HOTEL IN VENICE OR ISLANDS?

Where the hotel has its own private dock, this is almost always possible. However, the exceptions are unfavorable tidal days (high or too low water). In this case, the water taxi cannot reach the hotel’s private pier directly. You will still be disembarked at the nearest available point (5 minute walk).

Do you have any other questions? Contact us!